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Shipping times are within 7 working days after payment is accepted.

Deliveries are made by Colissimo or Colissimo international.

The delivery time of 48 hours to 72 hours is given by the company Colissimo as an indication; in the event of delay, Xerofarm cannot be held responsible.

Exceptional delays may occur, in which case we will keep you informed.


The customer is protected by the law on remote canvassing. Before delivery, the customer can cancel his order by email without penalty. Any amounts collected will be fully refunded.

In the event of plants damaged on delivery, Xerofarm must be notified by email with photos attached within 24 hours. In this case the file will be studied to find out whether a refund or return of plants is necessary or not.

In the event of a package not claimed at the post office, the customer's responsibility is full and complete.

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